For all customer service issues fill out the form above.

To place an order call +1(877) 473-7675 or +1(888) 778 4437.

You can pay using your Credit and Debit Cards. Moreover, you can pay us through e-Check, Wire Transfer.

Tracking numbers are usually available within 2 to 3 BUSINESS DAYS after placing your order. (On some orders it may take longer than 3 days) All tracking numbers are e-mailed to the e-mail address you provided at the point of sale.

Ground orders are usually delivered in 3 to 7 business days. Some orders may take longer than 7 days. Truck freight orders are usually delivered in 7-14 business days. All truck freight deliveries will be scheduled through the shipping carrier with the customer and need a valid daytime phone number. Please be aware that overnight orders placed on Friday will be delivered Monday with the exclusion of a holiday. We do not offer delivery on Saturday, Sunday or holidays.

We do accept order cancellations but the charges for restocking and handling will be charged from your credit card.

You need to connect with us and share the issue with the customer support agent (we will contact the warehouse so please allow extra time to respond)
We DO NOT Accept Returns on OPENED Electrical and Electronic Parts – No Exceptions If you plug in the part or open or tear or unseal the plastic or shrink wrap on an electrical or electronic part you CAN NOT return the part for any reason. Instead of using proper diagnostic procedures, some people resort to trial-and-error parts swapping when they don’t know how to fix an electrical problem. When parts they have installed do not fix their problem, they want to return them and try something else. Electrical parts are easily damaged by improper installation or testing therefore we cannot accept returns on these items unless they are NOT plunged-in, opened or unsealed.

No, all the accessories in the used will not be there. In used car parts industry, you’ll not get the accessories with the used engine. You need to purchase the accessories separately or you can use your existing engine’s accessories in the engine which you are purchasing from Motor Tiger.

All orders are shipped no signature required. Please be aware that orders ONLY ship on business days; we do not offer weekend or holiday delivery. Most orders are shipped within 2 to 4 business days, subject to availability, weather, and vendor delays; please note some orders may take longer to ship. Tracking numbers should be emailed to you within 1-3 business days, some tracking numbers may take longer to update. Most standard shipping orders are delivered within 3-7 business days, subject to availability, weather, and vendor delays. Most Truck freight orders are delivered within 7-12 business days. All of the timeframes listed above are estimates only. In some cases tracking updates and shipping times will be longer then stated.

We do ship outside the United States. We ship to the Continental 48 states. On some products shipped by air freight we can ship to Alaska and Hawaii. We do ship to Canada, Guam, Puerto Rico, or to any international destination.

We collect sales tax in all the states required by law.

If you refuse your order you must send us a support ticket as soon as possible to inform us that you refused your order. If the order cancelled/refused, restocking and handling charges will be charged from your Credit Card i.e. 25% of the total price. Refunds for refused orders usually take longer than normal. (Sometimes up to 1 to 3 weeks)

Refunds will be issued on the part itself minus any discounts. Outgoing shipping charges are not refundable for any reason. Your total refund amount will be listed on your refund e-mail.